Please read these terms and conditions carefully before using our website and purchasing our products.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.
2. Product Information
We strive to provide accurate product information. However, as Frankincense is a natural raw material, we cannot guarantee that all product descriptions or images are entirely error-free. Natural variations in color and size of the resin are to be expected.
3. Orders and Payment
Order Completion: Placing an order indicates your acceptance of these Terms and Conditions.
Payment Methods: We accept PayPal, Debit/Credit Cards, and Cash on Delivery (COD) in selected regions.
Confirmation: You will receive a confirmation email once your order has been successfully placed.
4. Shipping and Delivery
Shipping Costs: Calculated based on the delivery address and order value at checkout.
Processing Time: Orders are typically processed within 1 to 2 business days (unless otherwise stated during peak seasons).
Delivery: Times vary depending on your location and the shipping carrier. We are not responsible for delays caused by customs or local postal services.
5. Returns and Refunds
All returns and exchanges are subject to our Return Policy. Please review it for detailed information regarding eligibility and procedures.
6. Intellectual Property
All content on this website—including text, high-resolution images of our Omani Frankincense, and logos—is the property of Natural Frankincense Products and is protected by copyright and trademark laws.
7. Limitation of Liability
We are not liable for any direct, indirect, or consequential damages arising from the use of our website or the misuse of our products. Natural products should be used as directed.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Sultanate of Oman. Any disputes shall be subject to the exclusive jurisdiction of the Omani courts.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes take effect immediately upon being posted on our website.
Contact Us
If you have any questions or concerns, don’t hesitate to get in touch with us at:
Email: sales@nfproducts.com
Phone: +968 95751171
ADRESS: سوق شاطئ الحافة، الواجهه الشماليه, Salalah 211
Contact Us Page